Legal information concerning IDF-VTC

Publisher: DJ Transport
Hosting: OVH - 2 rue Kellermann
59100 Roubaix - France
Website design: www.vtcfactory.fr
Publishing director: M. Djamel CHELAOUI
Company: DJ Transport
Tel. : +33 7 63 15 17 79
TVA number: FR65825270424
825270424 RCS Nanterre
SIRET : 82527042400013

Personal data

All personal information entrusted to idf-vtc.fr is confidential and will under no circumstances be transmitted to any other party. Under the French Data Protection Act (the 'loi Informatique et Libertés'), you enjoy rights of access, opposition and rectification regarding your personal information, which you can exercise by addressing us a written letter or via our contact page.

Copyright & Hyperlinks

The copyright and intellectual property rights with respect to the idf-vtc.fr site are governed by French and international legislation. Thus, all reproduction rights for photographic documents, logos, iconography and texts are reserved. In addition, we can in no way be held liable for any hypertext links to other sites which figure on idf-vtc.fr.

Idf-vtc.fr is a booking platform for passenger transport by chauffeured car in Paris, the Ile-de-France region and to all destinations in France.

All online booking necessarily implies acceptance of the following General Terms of Sale. The online booking of any service on idf-vtc.fr commits our customers to acceptance of these GTSs, which they agree to have read at the time of booking a chauffeured car on our site.

In accordance with the basic rules of safety, it is forbidden to smoke and to transport toxic, explosive, dangerous, corrosive or flammable substances. In the case of non-compliance with these safety regulations, the customer will be held liable. Idf-vtc.fr further reserves the right to take any appropriate legal action. Furthermore, unless prior arrangements have been explicitly agreed, the presence of animals is forbidden aboard vehicles, and idf-vtc.fr will therefore admit no liability arising in this connection.

Any online booking on idf-vtc.fr will be charged in full in the case of cancellation less than one hour before the scheduled pick-up time. Similarly, after a waiting period of twenty minutes without notice, the booking will be considered to have been cancelled, and hence be charged in full.

Idf-vtc.fr undertakes to do everything in its power to transport its customers to their destination promptly and in complete security. However, any failure to meet travel deadlines due to unexpected traffic problems (diversions, traffic jams, accidents, etc.) will entail no right to compensation of any kind.

Moreover, our chauffeurs are covered by the guarantees underwritten by manifestly solvent insurance companies for all the risks inherent to their occupation, in compliance with the legislation in force.

These insurance contracts accordingly cover civil liability for all personal injury and all direct, material and immaterial damage suffered by the passenger within the maximum limit set by the said insurance contracts in force, to the exclusion of any damage caused as a result of the passenger's liability, between the time of boarding and leaving the vehicle.

The present General Terms of Use are subject to French law. Any dispute concerning the implementation or interpretation of these General Terms of Sale will be subject to the jurisdiction of the Tribunal of Commerce of Paris.

Booking rules

Fixed prices take priority, meaning that if a fixed price fare corresponds to the requested route, the fixed price may be applied retrospectively.